Privacy Policy

Protection of personal data according to the LOPD

Laboratory Torviscas (from now on The Company), in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: https://laboratoriotorviscas.com (from now on Website) are included in the specific automated files of users of the Company's services

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and perform information tasks., training, advice and other activities of the Company

These data will only be transferred to those entities that are necessary with the sole objective of complying with the previously stated purpose..

The Company adopts the necessary measures to guarantee safety, integrity and confidentiality of data in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of such data.

The user may at any time exercise access rights, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be carried out by the user himself through email to: Laboratoriotorviscas@gmail.com or at the address: Avda. Ernesto Sarti, 12 Torviscas, 38660 Costa Adeje, Santa Cruz of Tenerife

The user declares that all the data provided by him is true and correct, and is committed to keeping them updated, communicating the changes to the Company

Purpose of processing personal data:

For what purpose will we process your personal data??

In the company, We will process your personal data collected through the Website for the following purposes:

  • In case of contracting the goods and services offered through the Website, to maintain the contractual relationship, as well as the management, administration, information, service delivery and improvement.
  • Sending requested information through the forms provided on the Website
  • Send newsletters (newsletters), as well as commercial communications of promotions and/or advertising of the Website and the sector..

We remind you that you can object to the sending of commercial communications by any means and at any time., sending an email to the address indicated above.

The fields of these records are mandatory to complete., It being impossible to achieve the expressed purposes if this data is not provided..

How long is the personal data collected kept??

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal responsibilities may arise for the services provided..

Legitimation:

The processing of your data is carried out with the following legal bases that legitimize it:

  • The request for information and/or the contracting of the services of the Company, whose terms and conditions will be made available to you in any case, prior to an eventual hiring.
  • Free consent, specific, informed and unambiguous, while we inform you by making this privacy policy available to you., that after reading it, if you agree, you can accept through a statement or clear affirmative action, like marking a box arranged for that purpose.

In the event that you do not provide us with your data or do so incorrectly or incompletely, we will not be able to attend to your request, making it completely impossible to provide you with the requested information or to carry out the contracting of the services..

Recipients:

The data will not be communicated to any third party outside of The Company., except legal obligation.

As treatment managers, We have contracted the following service providers, having committed to comply with the regulatory provisions, application regarding data protection, at the time of hiring:

Andres Bonnet Perez, with address in Avda. Ernesto Sarti, 12 Torviscas, 38660 Costa Adeje, Santa Cruz of Tenerife, DNI/CIF 42026328S, Provides services as person in charge of the Company's Privacy Policy.

You can consult the privacy policy and other legal aspects of the company at the following link: https://laboratoriotorviscas.com/politica-de-privacidad

Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, is not responsible for non-compliance by the user with the RGPD.

Data retention in compliance with the LSSI

The Company informs that, as a data hosting service provider and under the provisions of the Law 34/2002 of 11 July Information Society Services and Electronic Commerce (LSSI), retained for a maximum period of 12 months the essential information to identify the origin of the hosted data and the moment in which the provision of the service began. The retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or to safeguard public security., making themselves available to the judges and/or courts or the Ministry that requires them.

The communication of data to the State Forces and Corps will be done in accordance with the provisions of the regulations on the protection of personal data..

Intellectual property rights

The Company is the owner of all copyrights, intellectual property, industrial, “know how” and how many other rights are related to the contents of the website and the services offered therein, as well as the programs necessary for its implementation and related information.

Reproduction is not allowed, publication and/or non-strictly private use of the contents, total or partial, of the website without prior written consent.

Software Intellectual Property

The user must respect the third-party programs made available to them by The Company, even if they are free and/or publicly available.

The Company has the necessary exploitation and intellectual property rights for the software..

The user does not acquire any right or license for the contracted service., about the software necessary to provide the service, nor about the technical information for monitoring the service, exception made of the rights and licenses necessary for the fulfillment of the contracted services and only during the duration of the same.

For any action that exceeds the fulfillment of the contract, The user will need written authorization from The Company, the user is prohibited from accessing, Modify, view settings, structure and files of the servers owned by the Company, assuming civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part..

Intellectual property of the hosted content

Use contrary to intellectual property legislation of the services provided by The Company is prohibited and, in particular of:

  • Use that is contrary to Spanish laws or that infringes the rights of third parties.
  • The publication or transmission of any content that, in the opinion of , be violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  • Los cracks, serial numbers of programs or any other content that violates the intellectual property rights of third parties.
  • The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of the Regulations. (EU) 2016/679 of the European Parliament and the Council, of 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of such data.
  • The use of the domain's mail server and email addresses to send bulk spam.

The user has full responsibility for the content of their website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property, rights of third parties and protection of minors.

The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service., e-commerce, Copyright, maintenance of public order, as well as universal principles of Internet use.

The user will compensate the Company for the expenses generated by the imputation of the Company in any cause whose responsibility was attributable to the user., including legal defense fees and expenses, even in the case of a non-final judicial decision.

Protection of hosted information

The Company makes backup copies of the content hosted on its servers, However, it is not responsible for the loss or accidental deletion of data by users.. The same way, does not guarantee the total replacement of data deleted by users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup copy.

The services offered, except specific backup services, do not include the replacement of the contents preserved in the backup copies made by, when this loss is attributable to the user; in this case, A rate will be determined according to the complexity and volume of the recovery, always prior user acceptance.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to The Company..

Commercial communications

In application of the LSSI. The Company will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not previously been requested or expressly authorized by the recipients thereof..

In the case of users with whom there is a prior contractual relationship, The Company is authorized to send commercial communications regarding products or services of the Company that are similar to those that were initially contracted with the client..

In any case, the user, after proving your identity, You may request that no more commercial information be sent to you through the Customer Service channels..

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